Website Disclaimer, Privacy Policy, and Terms of Use

Last updated: September 24, 2026

This website is owned and operated by Rooted Therapy Houston, PLLC ("Rooted Therapy," "we," "us," or "our"). These policies apply to your use of https://www.rootedtherapyhouston.com and any related pages or subdomains (the "Website").

Website Disclaimer

Not Mental Health or Medical Advice

The information provided on this Website, including blog posts and educational resources, is intended for general informational and educational purposes only. It is not a substitute for individualized mental health care, medical care, diagnosis, treatment, or advice from a qualified professional.

Reading this Website, submitting an inquiry, scheduling a consultation, or communicating with Rooted Therapy through the Website does not establish a therapist-client relationship. A therapist-client relationship is established only after the appropriate intake and consent process has been completed and the therapist has agreed to provide services.

Do not disregard professional advice or delay seeking care because of something you read on this Website. Decisions about your mental or physical health should be made in consultation with an appropriately qualified health care professional who understands your individual circumstances.

Emergencies and Crisis Support

This Website, its contact forms, email addresses, and text-message links are not monitored continuously and should not be used for emergencies or urgent clinical needs.

If you are in immediate danger or experiencing a life-threatening emergency, call 911 or go to the nearest emergency room. If you are experiencing a mental health crisis in the United States, call or text 988 to reach the Suicide & Crisis Lifeline.

No Guarantee of Results

Therapy is an individualized process, and outcomes vary. Nothing on this Website guarantees a particular therapeutic result. Testimonials, examples, descriptions of treatment approaches, and educational content should not be understood as promises about what any individual client will experience.

Accuracy and External Resources

We make reasonable efforts to keep the information on this Website accurate and current, but we cannot guarantee that every page will always be complete, error-free, or up to date. The Website may link to third-party resources for convenience. Rooted Therapy does not control and is not responsible for the content, security, availability, or privacy practices of third-party websites.

Privacy Policy

Scope of This Policy

This Privacy Policy explains how Rooted Therapy collects, uses, and shares information through the Website. It applies to website visitors and people who contact us through the Website.

This Website Privacy Policy is separate from any Notice of Privacy Practices or informed-consent documents that govern therapy services and clinical records. When applicable, protected health information and clinical records are handled in accordance with applicable federal and Texas law and Rooted Therapy's clinical privacy practices.

Information We Collect Automatically

When you visit the Website, certain information may be collected automatically, including:

  • IP address

  • Browser and device type

  • Operating system

  • Approximate location derived from your IP address

  • Referring website or search terms

  • Pages viewed and links selected

  • Date, time, and duration of visits

  • Information collected through cookies, pixels, tags, and similar technologies

We may use this information to operate the Website, understand how visitors find and use it, improve content and performance, maintain security, and evaluate marketing campaigns.

Information You Provide

We may collect information you voluntarily provide when you:

  • Submit a contact or consultation request

  • Schedule a consultation or appointment

  • Email, call, or text us

  • Complete an intake or other practice form

  • Check potential out-of-network benefits through a third-party service

  • Subscribe to communications, if that option is offered

Depending on what you choose to provide, this information may include your name, email address, telephone number, scheduling preferences, therapist preference, insurance information, and a brief description of what you are seeking help with.

Please avoid including detailed clinical, diagnostic, or other highly sensitive information in a general website inquiry, standard email, or text message. These communication methods may not provide the same privacy protections as Rooted Therapy's designated clinical systems.

How We Use Information

We may use information collected through the Website to:

  • Respond to inquiries and consultation requests

  • Help connect prospective clients with an appropriate therapist

  • Schedule and manage consultations or appointments

  • Provide requested information about services, fees, availability, or out-of-network benefits

  • Operate, maintain, secure, and improve the Website

  • Understand Website traffic and visitor interactions

  • Measure the effectiveness of advertising and outreach

  • Comply with legal obligations and protect the rights, safety, and security of Rooted Therapy, our clinicians, our clients, and others

We do not use general website inquiries to establish a diagnosis or provide emergency mental health care.

Cookies, Analytics, and Advertising

The Website may use cookies and similar technologies for essential site functions, analytics, and advertising measurement. Depending on our current Website settings and marketing activities, these tools may be provided by services such as Squarespace, Google, and Meta.

These providers may collect information about your device and interactions with the Website in accordance with their own privacy policies. You can manage cookies through your browser settings and, where available, through the Website's cookie or consent settings. Disabling cookies may affect how some parts of the Website function.

We do not sell personal information for money. We do not authorize advertising or analytics providers to use information submitted through clinical forms or contained in clinical records for targeted advertising.

Service Providers and Third Parties

We may share information with service providers that help us operate the Website and practice. Depending on the service you use, these providers may include:

  • Squarespace for website hosting and site functionality

  • Acuity Scheduling for consultation scheduling

  • SimplePractice for practice-management and clinical functions

  • Stripe or other payment processors for payment processing

  • Mentaya for optional out-of-network benefit verification and claim support

  • Google services for email, analytics, advertising, or business operations

  • Meta platforms for advertising measurement, when enabled

These providers receive information only as needed to perform services on our behalf or as directed by you. Their handling of information is also governed by their own terms and privacy practices.

We may also disclose information when reasonably necessary to comply with law, respond to lawful legal process, enforce our policies, investigate suspected fraud or security issues, or protect the rights and safety of Rooted Therapy or others.

Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect the information we maintain. However, no website, email system, text-message service, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain website and inquiry information only for as long as reasonably necessary for the purposes described in this policy, to operate the practice, and to meet legal, accounting, security, or recordkeeping requirements. Clinical records are retained according to applicable professional, contractual, and legal requirements and are not necessarily deleted in response to a general website privacy request.

Your Privacy Choices and Rights

You may contact us to request access to or correction of personal information collected through the Website, or to ask that information be deleted. We will respond as required by applicable law. Some information may need to be retained for legal, clinical, security, or recordkeeping reasons.

Depending on where you live and which privacy laws apply, you may have additional rights regarding your personal information, including rights to confirm whether information is being processed, obtain a copy, correct inaccuracies, request deletion, or opt out of certain uses. We will not discriminate against you for exercising an applicable privacy right.

You may also:

  • Adjust cookie permissions through your browser or available Website settings

  • Use the advertising-preference controls offered by Google, Meta, and other platforms

  • Unsubscribe from marketing emails by using the unsubscribe link included in those messages

To submit a privacy request, contact us using the information at the end of this policy. We may need to verify your identity before completing a request.

Children's Privacy

The Website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the Website. A parent or legal guardian seeking services for a minor should contact us directly.

Third-Party Websites

This Privacy Policy applies only to this Website. We are not responsible for the privacy, security, or data practices of websites or services operated by third parties, even when we provide a link to them.

Changes to This Privacy Policy

We may update this policy to reflect changes to our Website, business practices, service providers, or legal obligations. The effective date at the top of this page indicates when it was most recently revised. Material changes will apply prospectively from the date they are posted unless otherwise required by law.

Terms of Use

Acceptance of These Terms

By accessing or using the Website, you agree to these Terms of Use. If you do not agree, please do not use the Website.

Permitted Use

You may use the Website for lawful, personal, and informational purposes. You may not:

  • Attempt to gain unauthorized access to the Website or related systems

  • Interfere with the Website's operation or security

  • Use automated tools to scrape, copy, or extract Website content without permission

  • Submit false, misleading, unlawful, or harmful information

  • Use Website content in a way that infringes another person's rights

Intellectual Property

Unless otherwise stated, the Website's original text, graphics, branding, design elements, downloadable resources, and other content are owned by Rooted Therapy or used with permission. You may view and print reasonable portions for your personal, noncommercial use. You may not reproduce, distribute, republish, sell, modify, or create derivative works from Website content without prior written permission, except as allowed by law.

Scheduling and Third-Party Services

Scheduling links, benefit-verification tools, payment services, and other third-party features may be governed by additional terms and privacy policies. Rooted Therapy is not responsible for service interruptions, errors, or acts of third-party providers outside our reasonable control.

Submitting a consultation request does not guarantee availability, acceptance as a client, or a particular therapist match. Rooted Therapy may decline or redirect a request when a clinician is unavailable, the requested service falls outside the clinician's scope, or another level or type of care may be more appropriate.

Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Rooted Therapy disclaims warranties regarding the Website's availability, accuracy, completeness, security, or fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law, Rooted Therapy Houston, PLLC and its owners, employees, clinicians, contractors, and contributors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, the Website or reliance on its content.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute relating solely to use of this Website will be handled in an appropriate court located in Harris County, Texas, unless applicable law requires otherwise.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

Changes to These Terms

We may update these Terms periodically. The effective date at the top of this page indicates when they were most recently revised. Continued use of the Website after revised Terms are posted constitutes acceptance of those revisions to the extent permitted by law.

Contact Us

For questions about this Website, these policies, or a privacy request, contact:

Rooted Therapy Houston, PLLC
1401 Castle Court
Houston, Texas 77006
Email: contact@rootedtherapyhouston.com
Phone: 832-463-1788